Self-Service Portal
Customers submit RMA from My Account with photos, reason, and preferred outcome. No email back-and-forth.
The complete returns engine for WooCommerce
Self-service portal for customers, one-click approvals for you. Store credit, exchanges, shipping labels, and return rules in one workflow.
Free plan up to 10 RMAs/month. No credit card.
Pending
12
Approved
48
Rejected
9
Return Rate
3.2%
Recent Requests
#RMA-4821 / sneakers / pending
#RMA-4815 / hoodie / approved
#RMA-4798 / tote / rejected
Stop processing returns by email.
Customers email you
15+ minutes per RMA. Cases get buried in inbox threads.
No clear policy
Inconsistent decisions create disputes and avoidable chargebacks.
Manual everything
You check rules, create labels, issue refunds, and repeat.
WooReturns automates the whole flow.
Everything your return team needs
From first request to final outcome, every step is captured in one workflow with predictable rules.
Smart Rules Engine
Return windows by category, blocklists, auto-approve cheap items, and customer limits with JSON-based rules.
Store Credit & Refunds
Auto-generate WooCommerce coupons and maintain a customer ledger with optional 110% credit incentives.
Exchanges
Auto-create linked replacement orders for size and color exchanges without manual order rebuilding.
Shipping Labels
Connect EasyPost, Shippo, or ShipStation with your own account. No markup and no middleman fees.
Analytics that matter
Track top return reasons, most-returned products, and return rates by category to reduce repeat issues.
From request to refund in 4 clicks.
Step 1
Customer submits
Selects items, reason, and photos. Auto-validated against rules.
Step 2
You approve
One click approval. Label generated. Customer notified immediately.
Step 3
Outcome resolved
Refund, store credit, or exchange with full audit trail.
See the plugin in action
Built native to WooCommerce. No clunky iframes, no external SaaS lock-in.
Dashboard view
RMA detail page
Customer portal
Simple annual pricing
Free
$0
- 10 RMAs/mo
- Customer portal
- Manual workflow
- Community support
Starter
$79/year
- 100 RMAs/mo
- + Store credit
- + Basic rules
- Email support
Most Popular
Growth
$149/year
- Unlimited RMAs
- + Exchanges
- + Advanced rules
- + Shipping integrations
Agency
$399/year
- Unlimited + 5 sites
- + White-label
- + API access
- + Priority support
Lifetime license also available on CodeCanyon - $199 one-time. Limited features, no updates after 12 months.
FAQ
Yes. WooReturns is compatible with WooCommerce HPOS and current WooCommerce releases.
Documentation
Setup guides, API docs, migration notes, and troubleshooting are available in the WooReturns docs portal.
Changelog
v1.3.0 - Added exchange workflows and domain sync improvements.
v1.2.0 - Added shipping label integrations and analytics dashboard.
v1.1.0 - Added store credit ledger and policy rule presets.
Stop losing time on returns.
Install in 2 minutes. Free up to 10 RMAs/month.